Product Support & Applications Engineering
The Product Support and Applications Engineering Team is on hand to provide technical clarification and support for Blackmer products.
Request Help
To contact the Blackmer Product Support and Application Engineering Team use the following options:
Email (GR-PumpHelp@psgdover.com) - All emails are tracked and routed by our online ticketing system. The ticketing system is available 24 hours a day and 7 days a week. The Blackmer team will respond to all tickets submitted within three business days or less.
Phone HELPLINE (+1 (616)-475-9340) - The Blackmer phone HELPLINE is available Monday through Friday from 7:00 a.m. to 7:00 p.m. EST (excluding US holidays).
Self-Help
For self-help assistance, please visit our FAQ section, where the most commonly asked questions are posted.
For pricing and product configuration tool BlackOps please visit the following links:
Request Training
Contact us to inquire about in-person, virtual, or hybrid training related to product selection, installation, operation, and maintenance activities.