Product Support & Applications Engineering

The Product Support and Applications Engineering Team is on hand to provide technical clarification and support for Blackmer products.

Request Help

To contact the Blackmer Product Support and Application Engineering Team use the following options:

Email (GR-PumpHelp@psgdover.com) - All emails are tracked and routed by our online ticketing system. The ticketing system is available 24 hours a day and 7 days a week. The Blackmer team will respond to all tickets submitted within three business days or less.

Phone HELPLINE (+1 (616)-475-9340) - The Blackmer phone HELPLINE is available Monday through Friday from 7:00 a.m. to 7:00 p.m. EST (excluding US holidays).

Self-Help

For self-help assistance, please visit our FAQ section, where the most commonly asked questions are posted.

For pricing and product configuration of Blackmer equipment please use CHOICE. 

Request Training

Contact us to inquire about in-person, virtual, or hybrid training related to product selection, installation, operation, and maintenance activities.